The Challenge
With eyes on growth, Riv/Crete aims to not only
manage an additional batch plant, but to operate
all their facilities smoothly while maximizing order
output. Firefighting day-to-day hiccups continued
to take time away from the organization's focus
on leveraging their automation tools to their full
potential. Riv/Crete sought a partner to help realign
their team toward efficiency and bring the most out
of the tools they already had in their pockets.
The Solution
Relying on their existing partnership with Command
Alkon, Riv/Crete reached out to Colton Flint, Senior
Business Consultant at Command Alkon, to conduct
an operational assessment.
A week-long engagement, the assessment reviews
key roles in the quote-to-cash process including
dispatch, operations, sales, quality control, billing,
and human resources. Throughout the assessment,
Colton coaches system users to ensure best
practices are implemented while facilitating training
at all levels of the organization to develop and
improve skillsets within the organization. Before
identifying these recommendations, consultants
work alongside employees to conduct detailed
interviews and data analysis to provide solutions
tailored specifically to their operations.
Riv/Crete's plan to operate under a centralized
dispatch system wasn't breaking through. Identifying
LOCATION
Milwaukee
PROJECT TYPE
Professional Services
RESULTS
13% yardage increase
(Annual)
Operating three concrete batch plants
with over 60 ready mix trucks, Riv/Crete is
a family-owned ready mix company based
in Milwaukee.
Riv/Crete Ready Mix
PROFESSIONAL SERVICES
