The Challenge
Hallett Materials wanted to shorten the timeline
between order and payment to speed up cash flow
and improve customer service. They needed a
comprehensive ticketing solution that could help
them streamline operations from the scale house
back to accounts receivable and payable.
The Solution
Command Alkon's Apex suite of products was
exactly what Hallett Materials needed to close the
gap between the scale and the back office. Apex
manages business processes and streamlines
the check-in, loading, and ticketing of trucks while
connecting sales, office, and dispatch operations to
improve efficiencies.
The Result
In Hallett Materials' line of business, if a ticket is
not signed, then that load is not getting paid for.
To ensure each ticket has a signature, Apex offers
a keypad that integrates directly with their scale
ticketing. When the driver signs the keypad, his
signature is automatically stamped on all four
tickets. Now there is no debate when it comes
to who is responsible for paying for the load, and
Hallett Materials can produce a ticket immediately
upon customer request.
Hallett's scale times have drastically decreased with
Apex at play. "We have been able to cut off about a
RESULTS
Faster Scale Time
LOCATION
Texas
INDUSTRY
Aggregates
Hallett Materials, located in Porter, Texas,
is a sand and gravel supplier. They have two
facilities on the Trinity and the San Jacinto
rivers, and a third facility in Hempstead.
Hallett Materials
APEX
