Issue link: https://mastery.commandalkon.com/i/1378279
Apex Spec Sheet Apex Offi ce The Apex Offi ce module is your central ticket storage, billing, and management reporting solution. Offi ce & Ticket Repository • Accumulate tickets from one or multiple ticketing sites and store in central ticket history fi le. • Search prior tickets and generate historical management reports. Invoicing • Streamline ticket to invoicing. • Generate and print invoices based on posted tickets. • Generate invoices on multiple billing cycles. • Store electronically for future printing or emailing. • Invoices may also be posted to an ASCII fi le for transfer to third party fi nancial systems. • Invoice Inquiry is used to lookup posted invoices, credits, payments, and/or adjustments. Accounts Receivable • Record payments made by customers. • Generate monthly statements, track customer account balances, and determine balance aging. • Credit/Rebill allows the user to credit and/ or rebill tickets or invoices that have already been processed. • A/R adjustments may be used to make corrections to a customer's account for events such as returned items, late charge adjustments, sales tax adjustments or write- offs. Quote • Enter quotes for prospects or existing customers. • Products and pricing are drawn from current products and price lists. • Keep track of other bidders that have submitted quotes for the same project. General Ledger Interface • Enter account numbers and components to track transactions that affect your G/L accounts. • Retrieve information the end of period through a hard copy report or ASCII fi le export into your third-party accounting package.