In a Constantly Evolving Industry, Businesses Must Reinvent the Way They Make Dispatch Decisions

March 28, 2019 Karli Langner

Consider just some of the variables that come into play to make a single dispatch decision: driver call-in requirements, plant availability and loading speeds, mix costs, customer pouring rates, round trip variations, etc.  Multiply this by the number of decisions that need to be made during a normal day’s dispatching processes. 

Now layer in the dynamic and ever changing nature of the environment and the fact that quick and accurate re-planning of resources is typically required on a minute-to-minute basis.  One additional challenge to top this off is consistency; the ability to deliver a consistent level of service to your customers regardless of who is working and what time of day it is.  To improve any process, you need an approach that is reliable and can be consistently replicated.

The most progressive producers are learning how to change the way they approach their dispatch operations and adopting dispatch optimization technology that removes the barriers that limit utilization of their resources and recaptures efficiencies and dollars that were previously untapped.

Command Alkon’s COMMANDoptimize solution is an industry specific tool to enhance and deliver consistent dispatch decision making that takes into account your specific market and company factors along with your customer’s specific needs and requirements. 

COMMANDoptimize empowers you to perform proactive delivery planning as well as real-time replanning with the assurance that the variables that impact your costs, your revenue, your service factor and utilization of your valuable resources are taken into consideration in each and every decision. 


Having a dispatch optimization product can enhance both service and utilization by determining the best way to schedule the day’s business based on your priorities.

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