Issue link: https://mastery.commandalkon.com/i/1505958
Command Alkon Apex Command Alkon | 4 Overcoming Dispatch Challenges Meet the rising demands of the modern customer by linking processes and data together. One common system allows employees to manage the business from one unified data solution that delivers insights, simplifies dispatch, and promotes a positive brand image. Point-of-Sale How: Simplify your order taker's job by reducing the volume of calls and ensuring they are having more high-value conversations with customers. Opportunities: • ERP Integration allows you to maintain your products lists and sales orders in your ERP and then share that information with Apex to use throughout the system, always maintaining a single source of truth. • Integrated Trucking (formerly known as RuckIt) is a trucking solution to manage trucking for both owned fleet and third-party hauling on a single platform. The system meets the needs of asphalt paving projects, aggregate and cement suppliers, and trucking companies. Integrated Trucking integrates with Apex Dispatch to super-charge your dispatch operations. • Apex Dispatch assigns vehicles to dispatches to manage a vehicle's activity for the day or for multiple days. As conditions change during the day, assignments can change. A carrier or vehicle assignment may be changed right up until the time the load is loaded or ticketed. Apex Dispatch in conjunction with Integrated Trucking delivers powerful tools to help your dispatchers accurately and quickly dispatch vehicles. • Ticket Portal helps eliminate tedious, manual tasks like matching paper with paper, searching for lost tickets, and waiting on paper tickets to return to the office. Use a simple connector to pass tickets from your Apex systems to the Ticket Portal, then share your digital ticket data with your customers for real-time access from our browser-based portal or mobile app. • Scalewatcher Cloud provides customers with visual, accurate, and actionable data metrics used to improve business management and customer relationships. With the Scalewatcher platform, considerably more data can be extrapolated upon and viewed from wherever the user has an Internet connection. Strategically placed cameras and data received through the Command Alkon Apex system and scale provide robust analytics and tracking. This refined data allows our customers to take advantage of plant metrics that, until now, were unavailable or required excessive time to gather and process by hand.