Case Studies

GREER INDUSTRIES CASE STUDY Additionally, Greer leverages Apex Auto ID, which automatically identifies vehicles as they enter or exit a scale site with the swipe of a unique ID card at an all-terrain kiosk. Greer decided that since their trucking partners rotate through which trucks they use, Auto ID was the best route to take. The Result Besides cash sales, Apex's dispatch functionality is responsible for everything that comes in and out of Greer's plants. "It drives everything we do in ag- gregate," said Blake Mattern, Logistics Manager for Greer Industries. "We use it daily, all day long." Although Greer's management promptly greenlighted the automation's implementation, it took time for some employees — particularly third-party drivers — to get accustomed. Teaching staff the swiftness of swiping an ID card required patience, as the industry as a whole is becoming more adept with technology. However, many of Greer's drivers quickly became used to saving time throughout their daily routines. "Some of the other guys who took a little longer have come around," Mattern said. "Now all our guys love it. They realize it makes their jobs easier." With the automation provided by Scale Watcher, Greer can allocate staff to other areas of business that require more attention. Swiftly scaling trucks with ease has allowed Greer to move more aggregate tonnage while eliminating a line of trucks waiting to get weighed. "We saw that return instantly," said Mattern. Meanwhile, by scheduling and assigning loads with Apex the day before they hit the road, truck drivers save time and ultimately deliver more loads per day. "They just have to configure the dispatch the night before and their jobs are done for the day. They know what they're doing before they even get here," said Mattern. At the same time, the back office knows if they can cover customer orders ahead of time. Apex has proven to provide Greer operational value in multiple ways. And value has seeped externally too, as the company is acquiring new truckers. "Right away, a lot of those truck drivers were really happy with the fact that they can get in and out of here without having to talk to somebody all day long, and automation lets them do that," said Mattern. "With Command Alkon as our technology partner, we get product, customer service, and maintenance all-in-one.," Mattern added. " I like the fact that I can call just one company and take care of everything, regardless of the scenario." Transforming your operations by replacing manual and complex tasks and processes with efficient, scalable, and reliable solutions. Learn more at commandalkon.com Copyright © Command Alkon Incorporated. All rights reserved. "We use Apex daily, all day long. Now everything that comes in and out of our plants is done with Command Alkon's Apex system." KEY TAKE AWAYS • Truck drivers are able to transport more loads per day, which translates to a higher payout. • Dispatch is instantly aware of truck availability. • By automating scalehouse, Greer is able to allocate staff to more demanding tasks.

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