Embark

commandalkon.com | 22 need to key and rekey data, automate workflows, and capture real-time information – not only within their own operations, but for all their daily transactions with their customers. "The ticketing in the on-demand world that we live in now – it's instantaneous," said L.T. "Our customers are allowed to get the invoices, get the tickets faster, match everything up, which, in the end, gets us paid faster. It's a win-win." After nine months of having everything connected and integrated, CONNEX has left them a trail of breadcrumbs to be able to go back and track their efficiency. Having transaction data in one location delivers greater operational and financial insights. Scioto and their customers can find ways to improve workflows and efficiencies, monitor material movements, and use the information to place materials at the optimal location. Now, they have the visibility needed to uncover patterns where issues routinely occur, track factors like job costs, change orders, asset usage, material consumption, and worker productivity from projects to better forecast future work. M&R Ready Mix Improves Productivity and Profitability Operating with four plants from Toledo all the way to the state line, M&R Ready Mix provides high- quality ready mix products and excellent service to their customers in residential, commercial, and industrial construction. Concrete that is batched accurately can leave the plant sooner, keep the truck cleaner, and make the delivery professional's job safer and less stressful. Therefore, M&R uses Command Alkon's COMMANDbatch to deliver greater quality and consistency through the batching process and ensure that their customers are 100% satisfied with their products. M&R utilizes the Precision Water System (PWS) module with their COMMANDbatch system to combat the issues that excess moisture in aggregates can have on the quality of their concrete. With PWS, they can eliminate wet loads, keep a history of moisture samples and bake-out pairs that they can send to their customers at ODOT, reduce in-yard time adjusting the slump, and avert risk and waste. They also use Integra to streamline their dispatch processes from the time that an order is entered all the way through to billing for the order. With MOBILEsales, M&R Ready Mix can create more accurate quotes and streamline their sales process and shorten their sales cycle. MOBILEsales provides sales teams with easy access to sales materials, CRM data, and workflow management tools so that they no longer deal with the pain of duplicate data entry. Once the quote is created, it flows through to dispatch and then to the back office. Equipped with real-time analytics, MOBILEsales also helps identify important data patterns and Ryan Saunders, Operations Manager at M&R Ready Mix using COMMANDbatch and PWS. M&R Ready Mix sharing ticket data with their customers using CONNEX.

• Cover