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Apex Great Lakes Case Study

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The Challenge Great Lakes Aggregates wanted to step up their service and customer experience game by providing a seamless process flow. They wanted to enhance their customers' load time and streamline their process from check-in to departure. They also wanted to ensure the safety of the customers that they service. The Solution They implemented Apex scale ticketing combined with an Automatic License Plate Recognition (ALPR) at all 4 of their locations. The scale ticketing system eliminates the common issues of handwritten errors, misplaced tickets, and handwriting recognition challenges. It also results in greater time and labor savings while improving data accuracy. Point-of-sale modules interface directly with the quoting, dispatch, transportation management, and back-office modules to ensure timely and accurate information flow. When combining the scale ticketing system with site automation technologies, the process has streamlined the amount of time the customer vehicles are on the premises. The ALPR cameras further expedite the process for their customers by streamlining the entire process starting with checking in to weighing out with a load ticket. Once on site, the vehicle is identified in the Apex system once it passes the check in ALPR camera. LOCATION Michigan RESULTS Faster Operations INDUSTRY Aggregates Great Lakes Aggregates, LLC was established in 2003 as a mining and concrete recycling company in Southeastern Michigan. Great Lakes Aggregates APEX

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