Issue link: https://mastery.commandalkon.com/i/1390193
CLARK ASPHALT CASE STUDY The Result The implementation process took about two or three months before everyone was on board and comfortable in operating the system. With the loadout system, the truck pulls up and the loader operator enters the truck number in and then begins either dual loading or single loading, depending on the number of trucks on the scale at the time. "With Libra's loadout system, we are able to easily find job orders, we can easily void or reprint a ticket in seconds – it is just as user-friendly on the technical side as it is on the loadout side," said Phillip Tower, Plant Manager at Clark Asphalt. Web Services lets their foreman on the job receive alerts about every ticket and look at reports on a smart device without calling the plants. They also have the ability to let their customers look at the reports and see what is happening on their jobs through a Web Services portal. "I'm hardly ever in the tower, so when my general superintendent is on the road, they can understand what is going on at the plant from their mobile device while I am managing other jobs," said Billy. I used to get several calls about what is going on at the plant in a day – with Web Services, I hardly ever get calls anymore." The Remote Access Client removes the need for the operator to send reports each day. Their office manager can go into her office whenever she needs to because she doesn't have to wait until the plant is finished running to get the paperwork that she needs. The thermal printers enable the driver to just pull ahead, grab his ticket from the kiosk, and get back on the road, improving their truck flow at the plant. The thermal printers were also extremely beneficial in keeping their operations going during new regulations and special mandates that were being implemented at the start of the corona virus pandemic. Before the printers were installed, the plant operator had to send the tickets from the tower down to the truck driver through a tube – much like the tube that is used at the bank. Now, as soon as the truck is loaded and they drive off of the scale, the next truck can start the loadout process because the operator isn't handling tickets. Billy estimates that this new process saves them about an hour each day. The printers eliminate the extra touch points that would occur if the operator were involved in writing and handing off the tickets. Clark Asphalt's goal is ultimately to become completely paperless, and they are well on their way. Clark Asphalt is also planning to implement the Silo Safety System, which is a completely stand- alone system featuring infrared sensors to enable each silo, if and only if, the truck is in the proper position. Two infrared sensor sets indicate when the vehicle is properly placed for loading and silo gate activation. Three sensor set configuration allows for detection of space between the cab and the trailer. As the truck pulls through to the loadout station, it will break the infrared sensor beams to enable the silo to be opened. With the Silo Safety System, they can ensure that each driver is safe from the damage that can ensue from having a literal ton of hot asphalt drop on top of them. They can also prevent costly ramifications of their trucks being damaged by these materials. Transforming your operations by replacing manual and complex tasks and processes with efficient, scalable, and reliable solutions. Learn more at commandalkon.com "With Libra's loadout system, we are able to easily find job orders, we can easily void or reprint a ticket in seconds – it is just as user-friendly on the technical side as it is on the loadout side." Copyright © Command Alkon Incorporated. All rights reserved.