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TrackIt DCM Frequently Asked Questions

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TrackIt DCM Frequently Asked Questions More Questions? Submit it here. General Q: What does DCM stand for? Delivery Cycle Monitoring Q: What does DCM do? DCM is an add‐on to TrackIt. It provides 'touchless' statuses such as o Begin / End Loading (if needed) o Begin / End Pour o Begin Wash Captures and stores speed/direction of the drum. Has the ability to capture water added if the water meters are wired to our hardware interface (Sensor Link) Q: What hardware is required? Sensor Link Box o Supports multiple Command Alkon solutions o Multiple LED display modes o Mounted out of sight in the cab Drum Rotation Sensor Assembly o 2 internal magnet sensors o Microprocessor for improved timing & signal reliability o Diagnostic LEDs (power, magnet, direction) o IP67 sealed o ‐30 to +65C temp rating (‐22 to 149F) Magnets o Working with bolt magnets Optional Water Add Meter (not included) Q: What are my payment options? Outright purchase or a 36‐month payment plan available. Q: What is the warranty and replacement details? 1 Year Warranty on Sensor Assembly 1 Year Warranty on Sensor Link Hardware Drum Sensing Magnets and cables are considered consumable parts not covered by warranty Installation Q: Can we install ourselves? Command Alkon will install all units. If you prefer, Command Alkon can install a full plant or approximately 20 trucks so that your mechanics can be trained to complete the remaining fleet and/or provide ongoing support and maintenance to the hardware. Q: What is installed? There are 3‐4 magnets installed on the drum ring and a bracket and sensor assembly installed in close proximity on the transmission flange to detect the magnets as they rotate by. The Sensor Link is installed inside the cab with cables connecting to the external hardware. Q: How does the sensor link connect to TrackIt? The sensor link connects to TrackIt via Bluetooth

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