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Delta COMMANDqc Case Study

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COMMANDqc Delta Inustries, INC. Delta Industries, Inc. started at the end of World War II with a fleet of surplus military vehicles in Jackson, MS and has expanded to its current 36 locations in the mid-south region of the U.S. Delta provides quality concrete to a variety of customers, ranging from do-it-yourselfers to commercial projects and major industrial companies. The Challenge Concrete and materials test results were stored in file folders throughout the company and the data could not be easily accessed and examined. Verifying batch tolerances required going to the plant and manually reviewing paper tickets, an extremely time-consuming operation. On top of that, every division did things differently, making it difficult to consolidate data. In short, Delta wanted to find a system that would make it easy for them to verify that all their internal processes were operating as expected so they could be certain their own house was in order and they could concentrate on providing the best product possible to their customers. Although Delta's operational processes were standardized and they had selected COMMANDbatch as their standard batching system, they had not yet determined how to centralize all QC reporting and mix design generation. Quality control was to be the focus of the next step in their internal verification program. The Solution Delta Industries ultimately selected COMMANDqc as part of a single-source solution to consolidate their data, such as for materials, mix designs and concrete test results. COMMANDqc had all the features they needed, such as: built-in integration with Delta's dispatch system, Integra, which allowed Delta QC With COMMANDqc, we were able to start producing more efficient concrete mixtures while still being able to document appropriate overdesigns. Les Howell Delta Industries Inc.

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