The short answer is because many companies
and their trading partners, especially in the
HBM industry, have not advanced very far on
the digital transformation journey. They still rely
on paper-based, manual processes; they lack
electronic connectivity with most of their trading
partners; their data quality is still poor (inaccurate,
incomplete, and/or not timely); and they have failed
to modernize their IT systems.
For years, companies have been able to succeed
despite these shortcomings, but as the pace of
change has accelerated, as customer requirements
have become more demanding, and as competitive
pressures have intensified, companies are
struggling to keep up. Simply put, the old ways of
working are no longer aligned with the new rules for
success, which are centered on having the ability
to make smarter decisions faster and on delivering
an enhanced customer experience profitably.
Then why all the fuss today
about digital transformation?
Those questions always come up when discussing digital transformation, and the
reality is that digital transformation is not new; it has been going on for decades,
dating back to the dawn of the computer age and the rise of the internet and Web.
Defining
DIGITAL TRANSFORMATION
What is so new about digital transformation? Haven't we been using the
internet, Web, email, and other digital tools for decades in our business?
Wasn't that what "e-business" was all about in the late 90s?
