Information is power. Nothing can be more frustrating than ambiguous answers and untimely fulfillment status updates. One industry hero, Lagan Cement Products of Lagan Group, empowers their customers with MOBILEjobsite by providing them with real-time visibility in to their order status.
Lagan Group was founded in 1952, and is one of the largest privately owned companies in Ireland. Their portfolio of products ranges from bulk and bagged cement products, to concrete roof tiles, ready mix concrete, blocks, clay bricks, clay pots and flues and chimney systems and stoves.
Since commencement of production in 2002, Lagan Cement has operated one of the most modern cement manufacturing facilities in Europe.
MOBILEjobsite provides dispatch data in real-time, regardless of your location. This simple, easy-to-navigate app gives the user information on orders scheduled for today, upcoming orders for future days, real-time truck locations, load-level summaries of completed and upcoming orders, notifications when a load is on the way to your site, and records of load status times.
“Gone are the days when site managers have to spend time calling about orders or delivery times and a business has to check on delivery dates and quantities. Thanks to our ground–breaking app, all this information is now available at the touch of a button.” – Paul Adamson, Operations Manager at Lagan Cement Products
The innovative technology allows Lagan’s customers to place orders directly to dispatch, notifies them when a truck leaves a plant, and gives them the ability to track truck locations with the app.
“Our success is built on the quality of our products and the trust and service we offer customers – this system offers customers total transparency of information relating to their accounts and orders.”
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, is worth their money, and is delivered with amazing customer service. Lagan Group understands this concept, and we are proud to partner with an organization who places such a high value on the customer experience.