Digital technologies allow you to be paperless in work processes and get information to the fingertips of the people who need it.
Innovation is not just about implementing the latest digital technologies into your workflows; it's about examining the problem that you have, obtaining feedback from the people who are doing the work, and making sure that the new technology results in doing something better.
So, once you've determined a solution to increase productivity, what's the next step?
First, set goals and objectives for your digital transformation. Evaluate and rethink how the organization operates. Second, share these goals and objectives with all parties involved both inside and outside the organization. Suppliers need to know that your business will be automating order processing; project managers need to be aware that all project details and operations will be online; and so forth.
Next get support from management. Help everyone understand that this is a journey, but one that the company must undertake in order to not only survive, but to thrive. Make sure the right people and tools are in place for the transformation.
Create a plan or roadmap for how the company will undergo a digital transformation. Think about manual processes that are easy to start and take digital. Identify time-consuming processes such as re-keying order information or ticketing. You can eliminate paper tickets that are often hard to read and misplaced.
Build a digital ecosystem to support the transformation. Help your trading partners to transform their business as well by sharing best practices. While the future is not always perfectly clear, a strongly aligned business leadership and project team, working together and being prepared to innovate appropriately, can achieve significant benefits through adopting new and innovative technology.