The Heavy Building Materials (HBM) and Construction Industry is well into the dramatic shift to the IoT’s (internet of things). These cutting-edge technologies are laying the foundation for tomorrow’s innovations and ways of doing business that we can barely imagine today.
The delivery professionals’ perspective is continuously evolving with advancements like cloud-based telematics, just-in-time deliveries, and the recent push towards digitization. There has never been so much information instantly available. As an industry, we need to take advantage of these opportunities and ensure that our delivery professionals are current and aware of future technologies.
It’s very important to consider the delivery professional’s perception of the new gadgets that they have had to adopt into their daily operations. Do they make their jobs easier? Harder? After all – these users are the ones who are delivering materials to thousands of jobsites each day. The success of these technologies ultimately comes down to the person behind the wheel.
They are the ones who interact with your customer more than your sales team. They “touch” your products more than your QC manager. They are the friendly face that delivers your brand’s perception throughout your local communities hundreds of times a day.
These individuals play a crucial role in the Heavy Building Materials industry. If materials can’t be delivered, construction jobs come to a halt. The safety of the delivery professionals is essential to the health of the HBM supply chain. The advancements in IoTs have deeply affected and advanced the efforts for all employees to “Start Safe – Finish Safe.”
Telematics are keeping pros in the cab longer, getting them to their destinations more efficiently with less turns and shorter routes. New technology that delivers real-time material science data allows producers to significantly improve product quality and reduce in-yard time and jobsite ladder climbing.
Whether you’re onboarding new delivery personnel or keeping seasoned veterans up to date, your training and safety methodologies should accommodate and recognize this dramatic shift that your delivery personnel are experiencing.
It’s necessary to keep the lines of communication open and to understand what your delivery professionals’ thoughts and focuses are. Be proactive in asking questions – good always comes from talking about safety!