Regional Alignment Transforms Customer Support Experience

June 19, 2017 Command Alkon

Support Organization's Mission, Values, and Goals Aligned with Needs and Growth of Industry

Command Alkon is poised to support the increasing complexities and evolving technology requirements of ready mix producers, raw materials suppliers and haulers, and construction contractors with their new, regionally aligned support organization.  Corporate leadership felt the time was ripe to reorient the product based structure of the support organization around the enterprise-wide needs of clients.

George Hadgraft, Director of Global Support Services, notes that “we are committed to simplifying the customer support experience and maximizing the value received from all Command Alkon systems embedded across client enterprises. Our regional approach promotes customer advocacy and enhances collaboration with clients to achieve common goals and shared success.  ”

Expanding on the company’s continued investment in and strategic alignment with the construction materials industry, the new Account Service Organization is equipped to scale with the advancing technology needs of construction materials producers, haulers, suppliers, and contractors.

You can reach the support organization at www.commandalkon.com/support.

 
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