Command Alkon on Creating a Customer-Centric Culture, Featured on Satrix Solutions Fireside Chat

For Command Alkon, gathering customer feedback on the direction of the company and its efforts for delivering an A+ customer experience is a top priority.

To keep the focus on customers, the company partnered with Satrix Solutions to manage its Voice of the Customer (VoC) program. Satrix Solutions interviewed Leo Marthe, Director of Customer Success at Command Alkon, on how the company has been able to achieve VoC success.

Read the interview here.

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